Troubleshooting

Troubleshooting guides for common macOS management issues in Microsoft Intune, including enrollment errors and their fixes.

This section collects troubleshooting guides for common problems administrators hit when managing macOS devices with Microsoft Intune. Each guide describes the symptom and walks through the fix. It is aimed at IT administrators diagnosing enrollment and configuration issues on Mac.

Browse the available guides below.

• Enrollment Error — Fix the macOS enrollment error caused by Apple device platform restrictions.